Frequently Asked QuestionsFAQs
General Information:
Do I need a referral?+
Where are you located?+
Hours of operation+
Is there onsite parking?+
Private Health Insurance:
Is the consultation covered by Private Health Insurance?+
Do you have HICAPS at Barangaroo Orthopaedic & Sports Injury Clinic?+
Will I get a rebate for my Physio / Podiatry / Massage / Exercise Physiology consultation?+
Can you tell me how much my Health Fund will give back?+
Can I claim with Medicare?+
Can I get a rebate from my Health Fund on products such as clinically recommended braces or supports?+
Can I get a rebate on my Orthotics?+
I have reached my limit. When can I use my card again for rebates?+
What is a TCA (Team Care Arrangement)?+
Is it covered by Medicare?+
What is Chronic Disease Management (formerly EPC)?+
How much is the Medicare rebate?+
Is there an out-of-pocket cost to me?+
Can I use my Private Health card too?+
What happens if I need more than five allied health sessions?+
Workers’ Compensation:
I am a Workers’ Compensation patient. What information do I need to bring with me to my first appointment?+
What if I have not received a letter from my Insurer accepting liability?+
Veterans Affairs:
I am a Veterans Affairs patient. What do I need to bring with me to my first appointment?+